Quality policy

LLANSOLA has two plants located in San Juan de Moró and Alcora, devoted to the Design and Manufacture of biscuit-fired tiles, complementary pieces, special pieces in technical porcelain and large-format special pieces, and has the human and technical resources required to carry out its activity.

LLANSOLA is committed to the continuous improvement of the performance and management of its Quality System in order to make its products with an excellent level of quality and service, ensuring that customers’ expectations, specifications and/or standards are met for all products, as well as respect for the environment and the prevention of occupational risks. Accordingly, all LLANSOLA staff and collaborators undertake to fulfil the following commitments:

• —To comply with all applicable legal provisions, as well as with the additional requirements voluntarily undertaken that relate to the health and safety of workers, the quality of the services provided and the environmental aspects arising from its activity.
• —To provide ongoing training to staff, training, informing and raising awareness in matters of quality, occupational risk prevention, the environment and protection, with the aim of achieving more responsible, competent and committed people.
• —To embrace the need for continuous improvement in the quality of services, processes and working conditions, achieving all of this by doing the job right the first time and ensuring that no activity is carried out without the appropriate safety measures.
• —To assess and reduce the environmental impacts associated with the activities carried out at LLANSOLA, paying particular attention to prevention in waste generation and to the more efficient use of raw materials, water and energy.
• —To set objectives and programmes leading to improved quality of our processes and products and to improved working and safety conditions within our organisation, providing sufficient and appropriate human, material and other resources so that they can be achieved satisfactorily.
• —To identify hazards and assess the risks associated with the various tasks, implementing prevention and control measures to avoid possible damage to property, people, health and the environment.
• —To promote working behaviours based on both incident prevention and the quality and execution of work, making these a personal value.
• —This policy will be reviewed annually and communicated to all persons working for or on behalf of the organisation, and will be available to anyone who requests it, as well as to the general public.

This is the commitment of LLANSOLA’s HUMAN TEAM in the continuous pursuit of excellence.